Terms and Conditions
Last Updated: [Insert Date]
1. Introduction
Welcome to Disha Foundation. By accessing our website and making donations, you agree to comply with and be bound by the following terms and conditions.
2. About Disha Foundation
Disha Foundation is a registered Non-Governmental Organization dedicated to empowering communities through knowledge sharing, weekly broadcasts, podcasts, and awareness programs. We believe every voice deserves to be heard and every life deserves empowerment.
Registration Details:
Organization Name: Disha Foundation
Registration Number: [Insert Registration Number]
Registered Address: [Insert Complete Address]
3. Donations
3.1 General Terms
All donations made to Disha Foundation are voluntary
Donations are used to support our mission of community empowerment, broadcasting programs, podcast production, and awareness initiatives
We reserve the right to use donations for purposes that best serve our organizational mission
3.2 Tax Benefits
Donations to Disha Foundation may be eligible for tax benefits under Section 80G of the Income Tax Act [mention only if applicable]
Tax exemption certificates will be issued as per applicable regulations
Please consult your tax advisor for specific tax implications
3.3 Payment Processing
All online payments are processed through Razorpay, our secure payment gateway partner
We accept payments via Credit Card, Debit Card, Net Banking, UPI, and Wallets
Payment processing is subject to Razorpay's terms and conditions
3.4 Donation Receipts
Donation receipts will be sent to the email address provided during the transaction
Receipts will be issued within 7-10 working days of successful payment
For queries regarding receipts, please contact us at [Insert Email]
4. Refund and Cancellation Policy
4.1 General Policy
As donations are voluntary contributions to support our cause, they are generally non-refundable
However, we understand that errors can occur during online transactions
4.2 Refund Eligibility
Refunds will be processed only in the following cases:
Duplicate transactions due to technical errors
Amount debited from donor's account but donation not reflected in our records
Incorrect amount charged due to system malfunction
4.3 Refund Process
Refund requests must be submitted within 7 days of the transaction
Requests should be sent to [Insert Email] with transaction details
Refunds will be processed within 10-15 working days after verification
Refunds will be credited to the original payment method
4.4 Non-Refundable Cases
Change of mind after successful donation
Inability to claim tax benefits due to donor's personal circumstances
Disagreement with how funds are utilized
5. Use of Funds
All donations received are utilized for Disha Foundation's programs including:
Weekly radio broadcasts and digital content production
Podcast creation and distribution
Community awareness campaigns
Educational and empowerment initiatives
Administrative and operational expenses necessary for program delivery
We maintain transparency in fund utilization and annual reports may be made available upon request
6. Limitation of Liability
Disha Foundation is not liable for any issues arising from payment gateway failures, banking errors, or technical problems beyond our control
We are not responsible for unauthorized access to donor information due to security breaches at third-party payment processors
Our liability is limited to the extent permitted by law
7. Intellectual Property
All content on this website, including text, graphics, logos, and audio/video content, is the property of Disha Foundation
Use of our content without permission is prohibited
Our broadcasts and podcasts are protected by copyright laws
8. Privacy and Data Protection
We collect and process personal information in accordance with our Privacy Policy
Donor information is kept confidential and not shared with third parties except as required for payment processing or legal compliance
9. Changes to Terms
We reserve the right to modify these terms and conditions at any time
Changes will be effective immediately upon posting on our website
Continued use of our website constitutes acceptance of modified terms
10. Governing Law
These terms and conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Insert City/State].
11. Contact Information
For any questions regarding these terms and conditions, please contact us:
Disha Foundation
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Complete Address]
Website: [Insert Website URL]