Privacy Policy
Last Updated: [Insert Date]
1. Introduction
At Disha Foundation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make donations.
2. Information We Collect
2.1 Personal Information
When you make a donation or interact with our website, we may collect:
Full Name
Email Address
Phone Number
Mailing Address
PAN Card Number (for tax exemption certificates, if applicable)
Payment Information (processed securely through Razorpay)
2.2 Automatic Information
We may automatically collect:
IP Address
Browser Type and Version
Device Information
Pages Visited and Time Spent
Referring Website
Cookies and Similar Technologies
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Donation Processing
Processing your donations securely
Sending donation receipts and acknowledgments
Issuing tax exemption certificates (where applicable)
Maintaining donation records
3.2 Communication
Sending updates about our programs, broadcasts, and podcasts
Sharing impact stories and organizational news
Responding to your inquiries and requests
Sending important notifications about our services
3.3 Website Improvement
Analyzing website usage to improve user experience
Understanding donor preferences and behavior
Technical troubleshooting and maintenance
3.4 Legal Compliance
Complying with legal obligations and regulations
Maintaining financial records as required by law
Preventing fraud and ensuring security
4. Payment Information Security
All payment transactions are processed through Razorpay, our secure payment gateway partner
We do not store complete credit card, debit card, or banking information on our servers
Payment data is encrypted and handled in compliance with PCI-DSS standards
Razorpay's privacy practices govern the processing of payment information. Please review Razorpay's Privacy Policy for details
5. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
5.1 Service Providers
Payment gateway providers (Razorpay) for transaction processing
Email service providers for communication
Web hosting and IT service providers for website maintenance
5.2 Legal Requirements
When required by law, court order, or government authority
To protect our legal rights and property
To prevent fraud or illegal activities
5.3 With Your Consent
When you explicitly authorize us to share information
For specific purposes you have agreed to
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy
Donation records are maintained for at least 7 years as required by Indian tax and financial regulations
You may request deletion of your data subject to our legal retention obligations
7. Your Rights
You have the following rights regarding your personal information:
7.1 Access and Correction
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
7.2 Deletion
Request deletion of your personal data (subject to legal obligations)
7.3 Opt-Out
Unsubscribe from promotional emails using the unsubscribe link
Request to stop receiving communications (donation receipts may still be sent)
7.4 Data Portability
Request a copy of your personal information in a commonly used format
To exercise these rights, please contact us at [Insert Email Address]
8. Cookies and Tracking Technologies
8.1 What Are Cookies
Cookies are small text files stored on your device that help us improve your browsing experience.
8.2 Types of Cookies We Use
Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors use our website
Functionality Cookies: Remember your preferences
8.3 Managing Cookies
You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to external websites, including:
Social media platforms
Partner organizations
Podcast platforms
We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies before providing any personal information.
10. Children's Privacy
Our website is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
SSL encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security audits and updates
However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
12. International Data Transfers
Your information is primarily stored and processed in India. If data is transferred internationally, we ensure appropriate safeguards are in place.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements
Updated policies will be posted on this page with a revised "Last Updated" date
Significant changes will be communicated via email or prominent website notice
Continued use of our website after changes constitutes acceptance of the updated policy
14. Grievance Redressal
If you have concerns about how we handle your personal information, please contact our Grievance Officer:
Grievance Officer Details:
Name: [Insert Name]
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: Disha Foundation, [Insert Complete Address]
We will respond to your grievance within 30 days of receipt.
15. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information:
Disha Foundation
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Complete Address]
Website: [Insert Website URL]